Completed -
The scheduled maintenance has been completed.
Jun 7, 22:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:00 GMT
Scheduled -
Spotware, the developer of cTrader, will be performing monthly maintenance during this period to enhance your trading experience.
What to expect: 1. Trading synthetics and cryptocurrencies in cTrader might experience an interruption for about 10 minutes during this period. 2. Internal transfers won't be affected. 3. The Deriv cTrader dashboard will be offline. Trading, deposits, or withdrawals won't be possible on your Deriv cTrader account.
What you should do: 1. Review and manage your open positions before maintenance begins. Modifying or closing positions on cTrader won't be possible during scheduled maintenance.
Our cTrader will be back online as soon as maintenance is complete.
Jun 4, 10:41 GMT
Completed -
The scheduled maintenance has been completed.
Jun 7, 15:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 05:01 GMT
Scheduled -
We're updating our cryptocurrencies services during this period to enhance your trading experience.
What to expect: 1. Cryptocurrency trading will be temporarily unavailable on all platforms Deriv MT5, Deriv Trader, Deriv X and Deriv Trader. 2. You can keep trading with your current account balance, and your positions in other markets will stay the same. 3. Cryptocurrency withdrawals and transfers won't be affected. 4. Trading on Derived Indices won't be affected.
What you should do: 1. Review and manage your open positions before maintenance begins. Modifying or closing positions on cryptocurrencies won't be possible during scheduled maintenance.
Our services will be back online as soon as maintenance is complete.
Jun 4, 09:39 GMT
Completed -
The scheduled maintenance has been completed.
Jun 4, 07:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 06:00 GMT
Scheduled -
We're updating our website services during this period to enhance your trading experience.
What to expect: 1. You might experience brief interruptions with the following features: • Account login • Account sign up • Password reset • Deposit and withdrawal for fiat and crypto cashier • Internal transfers to accounts
2. You can still log in, trade, and make transactions through the Trader's Hub.
Our website will be back online as soon as maintenance is complete.
Jun 3, 02:10 GMT
Resolved -
The issue has been resolved, and all systems are fully operational.
Jun 3, 09:54 GMT
Identified -
We are currently experiencing technical difficulties affecting social login. Our team is actively investigating the issue and will share updates as we make progress.
Jun 3, 09:25 GMT
Completed -
The scheduled maintenance has been completed.
May 31, 10:30 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 08:00 GMT
Scheduled -
We’re updating our Deriv X services during this period to enhance your real trading experience.
During this time: 1. The Deriv X dashboard and trading on real accounts won’t be available. 2. Deposits to and withdrawals from Deriv X real accounts will be temporarily suspended.
What you should do: 1. Review and manage your open positions on Deriv X real accounts before maintenance begins. Changes won’t be possible during this time.
Our Deriv X services for real accounts will be back online as soon as maintenance is complete.
May 30, 09:51 GMT
Resolved -
The issue has been resolved, and all systems are fully operational.
May 30, 01:58 GMT
Monitoring -
A fix has been implemented and is being monitored to ensure stability and performance. We will share updates once the issue is confirmed to be fully resolved
May 30, 01:26 GMT
Identified -
We are currently experiencing unexpected technical difficulties with our system. Our team is investigating and will provide further updates as progress is made.
May 30, 01:01 GMT
Resolved -
This incident has been resolved.
May 27, 14:51 GMT
Identified -
We are experiencing technical issues with our WhatsApp communication channel, which is temporarily unavailable.
For immediate live support, please use the live chat option on our website at deriv.com, or email us at support@deriv.com. We apologize for any disruption this may cause.
May 27, 14:11 GMT
Resolved -
This incident has been resolved.
May 26, 14:39 GMT
Identified -
We are experiencing technical issues with our WhatsApp communication channel, which is temporarily unavailable.
For immediate live support, please use the live chat option on our website at deriv.com, or email us at support@deriv.com. We apologize for any disruption this may cause.
May 20, 10:15 GMT