tag:deriv.statuspage.io,2005:/historyDeriv Status - Incident History2024-03-28T07:43:04+00:00Derivtag:deriv.statuspage.io,2005:Incident/203858482024-04-06T06:00:00+00:002024-03-28T07:40:22+00:00Deriv cTrader scheduled maintenance: 6 April, 06:00 GMT - 15:00 GMT<p><strong>THIS IS A SCHEDULED EVENT Apr <var data-var='date'>6</var>, <var data-var='time'>06:00</var> - <var data-var='time'>15:00</var> GMT</strong></p><p><small>Mar <var data-var='date'>28</var>, <var data-var='time'>07:40</var> GMT</small><br><strong>Scheduled</strong> - Spotware, the developer of cTrader, will be performing monthly maintenance from 6:00 GMT until 15:00 GMT on Saturday, 6 April 2024.<br /><br />At any point during this time frame, the following services will be unavailable on Deriv cTrader for about 30 minutes:<br />* The dashboard<br />* Trading on cryptocurrencies and synthetic indices<br />* Deposits into and withdrawals from your Deriv cTrader account<br /><br />Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.<br /><br />Our services will resume as soon as the maintenance is complete.</p>tag:deriv.statuspage.io,2005:Incident/203755402024-03-27T14:15:09+00:002024-03-27T14:15:09+00:00System Issues impacting Transactions<p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>14:15</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>12:00</var> GMT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>27</var>, <var data-var='time'>11:28</var> GMT</small><br><strong>Investigating</strong> - We're currently investigating a technical issue.</p>tag:deriv.statuspage.io,2005:Incident/203169482024-03-25T06:00:56+00:002024-03-25T06:00:56+00:00Crypto services maintenance: 25 March at 05:00 am GMT<p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>25</var>, <var data-var='time'>05:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>21</var>, <var data-var='time'>07:02</var> GMT</small><br><strong>Scheduled</strong> - To provide you with an improved trading experience, we will be updating our crypto services on Monday, 25 March at 05:00 am GMT. This may take up to 1 hour to complete.<br /><br />During this time, the following services may be temporarily disrupted:<br />* Cryptocurrency deposits and withdrawals<br /><br />Your open positions will not be affected by this maintenance, and you can continue trading with the funds in your account. However, please make sure that you have enough funds in your account to support your positions for the maintenance period, as crypto cashier services may not be available during this time.<br /><br />Fiat currency transfers will not be affected.<br /><br />Our services will be back online as soon as the maintenance is completed.</p>tag:deriv.statuspage.io,2005:Incident/202118632024-03-14T06:00:56+00:002024-03-14T06:00:56+00:00Cashier maintenance, 14 March at 05:00 AM GMT<p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>14</var>, <var data-var='time'>05:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>06:36</var> GMT</small><br><strong>Scheduled</strong> - Just to let you know our cashier will be down for scheduled maintenance on Thursday, 14 March at 05:00 AM GMT. This may take up to 1 hour to complete.<br /><br />Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.<br /><br />Our cashier will be back online as soon as the maintenance is completed.</p>tag:deriv.statuspage.io,2005:Incident/201245802024-03-09T16:00:56+00:002024-03-09T16:00:56+00:00cTrader scheduled system maintenance, 9 March 07:00 GMT - 16:00 GMT<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>16:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>07:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>07:19</var> GMT</small><br><strong>Scheduled</strong> - Spotware, the developer of cTrader, will be performing monthly maintenance from 7:00 GMT until 16:00 GMT on Saturday, 9 March 2024.<br /><br />At any point during this time frame, the following services will be unavailable on Deriv cTrader for about 30 minutes:<br /><br />* The dashboard<br />* Trading on cryptocurrencies and synthetic indices<br />* Deposits into and withdrawals from your Deriv cTrader account<br /><br />Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.<br /><br />Our services will resume as soon as the maintenance is complete.</p>tag:deriv.statuspage.io,2005:Incident/201727932024-03-07T03:00:58+00:002024-03-07T03:00:58+00:00MT5 scheduled maintenance, 7 March at 02:00 GMT<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>03:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>02:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>05:34</var> GMT</small><br><strong>Scheduled</strong> - We wanted to let you know that we’ll be updating our MT5 servers on Thursday, 7 March 2024, at 02:00 am GMT to increase capacity and improve performance. There will be downtime that may last up to 1 hour. All trading activities, deposits, and withdrawals for MT5 accounts will be unavailable during this time.<br /><br />Please review your open positions and modify them if needed. You may not be able to modify them during the update.<br /><br />Our services will resume as soon as the update is complete.</p>tag:deriv.statuspage.io,2005:Incident/200895402024-02-27T19:10:03+00:002024-02-27T19:10:03+00:00LiveChat is temporary unavailable<p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>19:10</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:09</var> GMT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>27</var>, <var data-var='time'>17:05</var> GMT</small><br><strong>Investigating</strong> - We are currently facing issues with LiveChat due to an ongoing incident from LiveChat itself https://status.livechat.com .Sorry for the inconvenience caused . Our team is in touch with the support. For further assistance please contact us through support@deriv.com</p>tag:deriv.statuspage.io,2005:Incident/200453172024-02-24T08:00:59+00:002024-02-24T08:00:59+00:00LiveChat maintenance, 24 February 2024 at 6:00 am GMT<p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>08:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>24</var>, <var data-var='time'>06:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>07:13</var> GMT</small><br><strong>Scheduled</strong> - We’ll perform maintenance on our LiveChat system on 24 Feb 2024 at 6:00 AM GMT for about 2 hours. If you're unable to reach us via LiveChat during this time, write to us at support@deriv.com.</p>tag:deriv.statuspage.io,2005:Incident/199728402024-02-20T23:00:56+00:002024-02-20T23:00:56+00:00Cashier maintenance, 20 February at 10:00 PM GMT<p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>23:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>07:11</var> GMT</small><br><strong>Scheduled</strong> - Just to let you know our cashier will be down for scheduled maintenance on Tuesday, 20 February at 10:00 PM GMT. This may take up to 1 hour to complete.<br /><br />Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.<br /><br />Our cashier will be back online as soon as the maintenance is completed.</p>tag:deriv.statuspage.io,2005:Incident/199309952024-02-07T19:48:15+00:002024-02-07T19:48:15+00:00System issues<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>19:48</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>19:11</var> GMT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>16:33</var> GMT</small><br><strong>Update</strong> - We're still encountering login issues, which are causing the Live Chat to be slow and non-functional due to the high queue. <br />We appreciate your patience during this time.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>16:08</var> GMT</small><br><strong>Update</strong> - We are still facing the login Issue. The technical team is investigating the issue.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>14:39</var> GMT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:deriv.statuspage.io,2005:Incident/198557042024-02-03T16:02:33+00:002024-02-03T16:02:33+00:00cTrader scheduled system maintenance, 3 February 07:00 GMT - 16:00 GMT<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>16:02</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>07:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>09:19</var> GMT</small><br><strong>Scheduled</strong> - Spotware, the developer of cTrader, will be performing monthly maintenance from 7:00am GMT until 16:00 GMT on Saturday, 3 February 2024.<br /><br />At any point during this time frame, the following services will be unavailable on Deriv cTrader for about 30 minutes:<br /><br />* The dashboard<br />* Trading on cryptocurrencies and synthetic indices<br />* Deposits into and withdrawals from your Deriv cTrader account<br /><br />Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.<br /><br />Our services will resume as soon as the maintenance is complete.</p>tag:deriv.statuspage.io,2005:Incident/198556552024-01-31T02:03:07+00:002024-01-31T02:03:07+00:00Cashier maintenance, 31 January at 12:00 AM GMT<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>02:03</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>00:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>09:13</var> GMT</small><br><strong>Scheduled</strong> - Just to let you know our cashier will be down for scheduled maintenance on Wednesday, 31 January at 12:00 AM GMT. This may take up to 2 hours to complete.<br /><br />Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.<br /><br />Our cashier will be back online as soon as the maintenance is completed.</p>tag:deriv.statuspage.io,2005:Incident/198644882024-01-30T08:53:57+00:002024-01-30T08:53:57+00:00System Issue | Website unstable<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>08:53</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>07:38</var> GMT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:deriv.statuspage.io,2005:Incident/198559282024-01-29T11:59:46+00:002024-01-29T11:59:46+00:00System issue on Deriv.com<p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>11:59</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>11:39</var> GMT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>10:49</var> GMT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>10:12</var> GMT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>10:06</var> GMT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>09:56</var> GMT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'>29</var>, <var data-var='time'>09:52</var> GMT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:deriv.statuspage.io,2005:Incident/197362002024-01-18T03:58:06+00:002024-01-18T03:58:06+00:00Our LiveChat and Whatsapp chat support systems have been restored.<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>03:58</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>03:36</var> GMT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>10:18</var> GMT</small><br><strong>Identified</strong> - LiveChat service has been restored. However, we are experiencing difficulties with our Whatsapp integrated chat support - we are working hard to fix this.<br />In the meantime, please create a ticket, or reach out to us via Livechat, and we will get back to you as soon as possible.</p>tag:deriv.statuspage.io,2005:Incident/197088662024-01-18T00:00:34+00:002024-01-18T00:00:34+00:00Cashier maintenance, 17 January at 11:00 PM GMT<p><small>Jan <var data-var='date'>18</var>, <var data-var='time'>00:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>23:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>06:05</var> GMT</small><br><strong>Scheduled</strong> - Just to let you know our cashier will be down for scheduled maintenance on Wednesday, 17 January at 11:00 PM GMT. This may take up to 1 hour to complete.<br /><br />Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.<br /><br />Our cashier will be back online as soon as the maintenance is completed.</p>tag:deriv.statuspage.io,2005:Incident/196430432024-01-10T09:00:13+00:002024-01-10T09:00:13+00:00Crypto services maintenance: 10 January 2024 at 08:00 am GMT<p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>09:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>10</var>, <var data-var='time'>08:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>07:26</var> GMT</small><br><strong>Scheduled</strong> - To provide you with an improved trading experience, we will be updating our crypto services on Wednesday, 10 January at 08:00 am GMT. This may take up to 1 hour to complete.<br /><br />During this time, the following services may be temporarily disrupted:<br /><br />* ETH, eUSDT, USDC deposits and withdrawals<br /><br />Your open positions will not be affected by this maintenance, and you can continue trading with the funds in your account. However, please make sure that you have enough funds in your account to support your positions for the maintenance period, as crypto cashier services may not be available during this time.<br /><br />Fiat currency transfers will not be affected.<br /><br />Our services will be back online as soon as the maintenance is completed.</p>tag:deriv.statuspage.io,2005:Incident/196094002024-01-07T22:00:24+00:002024-01-07T22:00:24+00:00Deriv cTrader scheduled maintenance: 06/01 08:00 GMT - 07/01 22:00 GMT<p><small>Jan <var data-var='date'> 7</var>, <var data-var='time'>22:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 6</var>, <var data-var='time'>08:01</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>07:44</var> GMT</small><br><strong>Scheduled</strong> - Spotware, the developer of cTrader, will be performing monthly maintenance from 8:00am GMT on Saturday, 6 January 2024 until 10:00 pm GMT on Sunday, 7 January 2024.<br /><br />At any point during this time frame, the following services will be unavailable on Deriv cTrader for about 30 minutes:<br />* The dashboard<br />* Trading on cryptocurrencies and synthetic indices<br />* Deposits into and withdrawals from your Deriv cTrader account<br /><br />Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.<br /><br />Our services will resume as soon as the maintenance is complete.</p>tag:deriv.statuspage.io,2005:Incident/194343042023-12-14T04:34:31+00:002023-12-14T04:37:24+00:00Systems Issues<p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>04:34</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>04:28</var> GMT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>04:25</var> GMT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Dec <var data-var='date'>14</var>, <var data-var='time'>04:23</var> GMT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:deriv.statuspage.io,2005:Incident/193645352023-12-09T18:00:42+00:002023-12-09T18:00:42+00:00cTrader scheduled system maintenance, 9 December 2023 from 9:00 am to 6:00 pm GMT<p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>18:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>09:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>07:42</var> GMT</small><br><strong>Scheduled</strong> - Spotware, the developer of cTrader, will be performing monthly maintenance on Saturday, 9 December 2023 from 9:00 am to 6:00 pm GMT.<br /><br />At any point during this time frame, the following services will be unavailable on Deriv cTrader for about 30 minutes:<br /><br />* The dashboard<br />* Trading on cryptocurrencies and synthetic indices<br />* Deposits into and withdrawals from your Deriv cTrader account<br /><br />Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.<br /><br />Our services will resume as soon as the maintenance is complete.</p>tag:deriv.statuspage.io,2005:Incident/189096792023-10-24T08:48:47+00:002023-10-24T08:48:47+00:00System issues<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>08:48</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>08:19</var> GMT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>08:13</var> GMT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>08:01</var> GMT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:deriv.statuspage.io,2005:Incident/188512912023-10-19T19:10:12+00:002023-10-19T19:10:12+00:00Intermittent loading issues on app.deriv.com<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>19:10</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>10:53</var> GMT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>10:52</var> GMT</small><br><strong>Monitoring</strong> - We’ll continue monitoring the issue and post updates as soon as our system is stable.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>09:33</var> GMT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:deriv.statuspage.io,2005:Incident/186300222023-09-30T08:00:19+00:002023-09-30T08:00:19+00:00Scheduled system maintenance, 30 September 2023 at 05:00 GMT<p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>08:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>30</var>, <var data-var='time'>05:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>28</var>, <var data-var='time'>09:03</var> GMT</small><br><strong>Scheduled</strong> - During the maintenance, trading on cryptocurrency assets on all Deriv platforms will be unavailable. The downtime is expected to last up to 3 hours.<br /><br />This may affect your open positions, so please check them before the maintenance begins. You will not be able to amend them during the maintenance.<br /><br />You’ll still be able to:<br />* Trade on non-crypto assets<br />& Make deposits, withdrawals, and changes to your account settings<br /><br />Our services will resume as soon as the maintenance is complete.</p>tag:deriv.statuspage.io,2005:Incident/186399722023-09-29T07:22:33+00:002023-09-29T07:22:33+00:00System issue virtual transactions are down<p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>07:22</var> GMT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>07:22</var> GMT</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Sep <var data-var='date'>29</var>, <var data-var='time'>07:11</var> GMT</small><br><strong>Identified</strong> - We're currently investigating a technical issue .</p>tag:deriv.statuspage.io,2005:Incident/185971202023-09-27T01:00:42+00:002023-09-27T01:00:42+00:00Cashier maintenance, 26 September at 11:00 PM GMT<p><small>Sep <var data-var='date'>27</var>, <var data-var='time'>01:00</var> GMT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>26</var>, <var data-var='time'>23:00</var> GMT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>25</var>, <var data-var='time'>04:30</var> GMT</small><br><strong>Scheduled</strong> - Just to let you know our cashier will be down for scheduled maintenance on Tuesday, 26 September at 11:00 PM GMT. This may take up to 2 hours to complete.<br /><br />Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.<br /><br />Our cashier will be back online as soon as the maintenance is completed.</p>