All Systems Operational

About This Site

Deriv.com's system status page provides an overview of our trading system status and uptime.

Uptime over the past 90 days. View historical uptime.
Real Trading Services ? Operational
90 days ago
99.98 % uptime
Today
Demo Trading Services ? Operational
90 days ago
99.98 % uptime
Today
Cashier payment services ? Operational
90 days ago
100.0 % uptime
Today
Cryptocurrency Payment Services ? Operational
90 days ago
100.0 % uptime
Today
DMT5 Services ? Operational
90 days ago
99.98 % uptime
Today
DBot Services ? Operational
90 days ago
99.98 % uptime
Today
Deriv X Services ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Cashier maintenance, 24 May at 11:00 pm GMT May 24, 23:00 - May 25, 01:00 GMT
Just to let you know our cashier will be down for scheduled maintenance on Tuesday, 24 May at 11:00 pm GMT. This may take up to 2 hours to complete.

Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.

Our cashier will be back online as soon as the maintenance is completed.
Posted on May 23, 09:34 GMT
System Metrics Month Week Day
Transaction Rate
Fetching
Past Incidents
May 24, 2022

No incidents reported today.

May 23, 2022
DerivX service is interrupted
Resolved - This incident has been resolved.
May 23, 06:51 GMT
Investigating - We're experiencing a technical issue with our Deriv X platform. We're working hard to resolve this, but some services may be temporarily unavailable.
May 23, 06:34 GMT
Scheduled system maintenance, 23 May at 2:30 am (GMT)
Completed - The scheduled maintenance has been completed.
May 23, 03:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 02:30 GMT
Scheduled - We’ll be performing scheduled maintenance on Monday, 23 May 2022 at 2:30 am (GMT). There may be downtime for up to 1 hour.

During this time,

Both demo and real trading will be down.
Synthetic indices will be down on the MT5 and Deriv X platforms.
There will be no impact on forex trading on the MT5 platform.
There will be no impact on transferring the funds.
Our services will resume as soon as the maintenance is complete.

If you have any questions, please contact us via live chat.
May 22, 12:44 GMT
May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022
Cashier maintenance
Completed - The scheduled maintenance has been completed.
May 19, 01:27 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 01:22 GMT
Scheduled - Just to let you know our cashier will be down for scheduled maintenance on Thursday, 19 May at 01:00 am GMT. This may take up to 30 minutes to complete.

Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.

Our cashier will be back online as soon as the maintenance is completed.
May 19, 01:21 GMT
May 18, 2022
Production and Virtual transactions were down
Resolved - The DevOps team identified that there was a drop in the transaction in both demo and real for deriv.com and binary.com. Post troubleshooting it was found that the real transaction recovered however the virtual was not. It was observed that the pricer queue was overflowing for virtual only. DevOps team flushed the pricer redis and restarted all services on pricer redis, pricer queue and pricer along with websocket api aon api servers which resolved the issue on few demo products however the transactions were still down for Bot and DerivGo. On further investigation it was found that the feed client service on the RPC servers was connected, however it was receiving no data, but both sides showed that the connection was in place and hence the service was restarted on all the RPC servers, which fixed the issue.
Real transaction on binary/deriv/Dbot/DerivGo = 10 mins (22:08 to 22:18)
Demo transaction on binary/deriv/Dbot/DerivGo = 5 hours 32 mins (22:08 to 3:40)
May 18, 14:00 GMT
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

No incidents reported.

May 10, 2022

No incidents reported.

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