To provide you with an improved trading experience, we will be updating our crypto services on Thursday, 30 March at 06:30 am GMT. This may take up to 2 hours to complete.
During this time, the following services may be temporarily disrupted:
1. Cryptocurrency deposits and withdrawals
2. Transfers from your Deriv crypto account to your Deriv fiat account and vice versa
3. Transfers from your Deriv crypto account to your MT5 accounts and vice versa
Your open positions on other markets will not be affected by this maintenance, and you can continue trading with the funds in your account. However, please make sure that you have enough funds in your account to support your positions for the maintenance period, as internal crypto transfers may not be possible during this time.
Fiat currency transfers will not be affected.
Our services will be back online as soon as the maintenance is completed.
Posted on
Mar 27, 2023 - 14:58 GMT
We'll be performing scheduled maintenance on our systems on Monday, 3 April 2023 at 3:00 am (GMT). This may take up to 1 hour to complete.
During this time:
* The Deriv X dashboard and trading on Deriv X will be unavailable for both demo and real accounts. Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.
* Deposits and withdrawals will be unavailable for your Deriv X account.
Our services will resume as soon as the maintenance is complete.
Posted on
Mar 27, 2023 - 13:37 GMT