System issues

Incident Report for Deriv

Resolved

This incident has been resolved.

Posted Feb 07, 2024 - 19:48 GMT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 07, 2024 - 19:11 GMT

Update

We're still encountering login issues, which are causing the Live Chat to be slow and non-functional due to the high queue.
We appreciate your patience during this time.

Posted Feb 07, 2024 - 16:33 GMT

Update

We are still facing the login Issue. The technical team is investigating the issue.

Posted Feb 07, 2024 - 16:08 GMT

Investigating

We are currently investigating this issue.

Posted Feb 07, 2024 - 14:39 GMT

This incident affected: Real Trading Services.