Just to let you know our cashier will be down for scheduled maintenance on Thursday, 2 May at 02:00 AM GMT. This may take up to 1 hour to complete.
Your open positions will be unaffected and you can continue trading with the funds in your account. However, please ensure that you have enough funds in your account to support your positions during the scheduled maintenance, as deposits and withdrawals may become temporarily unavailable during this time.
Our cashier will be back online as soon as the maintenance is completed.
Posted on
Apr 25, 2024 - 05:29 GMT
Spotware, the developer of cTrader, will be performing monthly maintenance from 6:00 GMT until 15:00 GMT on Saturday, 4 May 2024.
At any point during this time frame, the following services will be unavailable on Deriv cTrader for about 30 minutes:
* The dashboard
* Trading on synthetic indices
* Deposits into and withdrawals from your Deriv cTrader account
Please check your open positions before the maintenance starts and modify them if needed. You won't be able to modify them during the maintenance period.
Our services will resume as soon as the maintenance is complete.
Posted on
Apr 24, 2024 - 09:50 GMT
We wanted to let you know that we’ll be updating our MT5 servers on Monday, 6 May 2024, at 02:00 am GMT to increase capacity and improve performance. There will be downtime that may last up to 1 hour. All trading activities, deposits, and withdrawals for MT5 accounts will be unavailable during this time.
Please review your open positions and modify them if needed. You may not be able to modify them during the update.
Our services will resume as soon as the update is complete.
Posted on
Apr 26, 2024 - 08:47 GMT